Shipping & Returns

Shipping Policy

Processing Time:

2-3 business days.

Standard Shipping:

5-7 business days via USPS/UPS.

Expedited Shipping:

2-3 business days.

Shipping Costs:

Standard: $6.95 flat rate
Free: Orders $75+
Expedited: Calculated at checkout

Tracking:

You'll receive tracking information via email when your order ships.

Delivery Issues:

If your package shows delivered but you haven't received it:

Check with neighbors/household members
Contact us within 48 hours: cs@shoproamingnova.com

We are not responsible for carrier delays, incorrect addresses provided by the customer, or theft after delivery.

Return & Exchange Policy

30-Day Return Window

You may return unworn, unwashed items with tags attached within 30 days of delivery for a refund (minus return shipping cost) or exchange (subject to availability).

How to Return:

Email cs@shoproamingnova.com with your order number.
We'll send a prepaid return label within 24 hours.
Ship the item back using the provided label.
Receive your refund 5-7 business days after we receive the return.

Return Shipping Cost:

$6.95 will be deducted from your refund (we provide the label).

Exchanges:

Email us to request an exchange. We'll ship your new item immediately and include a return label for the original.

Exceptions (Non-Returnable Items):

Worn or washed items cannot be returned
Items without tags cannot be returned
Final sale items are non-returnable